Last Updated 12, 2023
Use of This Site Constitutes Acceptance Of These Term and Conditions.
These Terms and Conditions apply to the web site costlay.com , and the web pages, interactive features, applications, blogs, social networks, and other online or wireless offerings, excluding Amazon, that post a link to these Terms and Conditions (collectively, the “Site”). Please carefully read the following because, by using this Site, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this Site. We reserve the right, at any time, to modify, alter or update these Terms and Conditions, and you agree to be bound by such modifications, alterations or updates.
SITE CONTENT
All materials, including , photographs, product, images, artwork, designs, text graphics, logos, button icons, images, audio clips and software appearing on this Site are owned or controlled by costlay.com, Costlay India Licensing Inc. and/or its subsidiaries, affiliates and content suppliers and are protected by worldwide trademark, trade dress and copyright laws. The Content of this Site, and the Site as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise) use by the users of this Site. You may not download Content from this Site, or otherwise modify, obscure, or delete any copyright or other propriety notices on this Site. No right, title or interest in any materials or software, if applicable, on this Site is transferred to you from your use of this Site.
COSTLAY CLUB
The Costlay Club Announcement & Eligibility
All customers are invited to become INDIAN – The Costlay Club loyalty program by completing a membership profile online at one of the following URLs: costlay.com/club, or, Costlay.com listed on the costlay website at https://costlay.com/ among other things, you agree to provide Costlay india with accurate, current, and complete information, and to update this information as it changes, to maintain your eligibility for the Club membership. Any failure on your part to act in accordance with this obligation and/or the Club Terms & Conditions will be considered by Costlay to be a breach of the Club Terms and Conditions. There are no fees to join, and membership is open to all legal residents of the india have reached the legal age of majority and over in their jurisdiction of residence at the time of entry, and maintain a valid electronic mail (email) address. Associates of costlat india and its affiliates, and their immediate family members, are not eligible for membership. Members consent to Costlay accumulation, retention, and use of all information regarding their purchases acquired by Costlay as a result of their participation in the Club. The Club and participation therein is void where prohibited by law or where costlay would be obligated to apply for any special license, bonding, permit, or other government regulatory approval relating to the Club. All references to rupee shall mean INDIAN rupee.
The COSTLAY Club Offers and Benefits
New members, upon completion of their member profile, will be issued a welcome offer by email and other offers by email and mail, valid towards merchandise purchases only. The Club offers may be redeemed for merchandise purchases only which exceed the face value of the offer. Members may not use multiple offers to make a purchase. The Club offers are valid as indicated on each offer. Costlay is not responsible for lost or stolen offers, or for the delivery of Club offers into member’s email inbox. Members are also entitled to certain benefits including free shipping on in-store orders within the India and an extended return policy of up to 15 days to return eligible merchandise. Please add info@costlay.com into your personal email address book to help ensure delivery into your email inbox. For returns, any discount (as shown on the receipt) applied to merchandise that is returned will be deducted from any refund amount. Only Members are entitled to use any Club offers issued pursuant to the Club Terms and Conditions. The offer must be surrendered at time of purchase. Offers are void if sold, duplicated, or reproduced, and where prohibited.
Communication & Privacy
By enrolling in the Club, you agree that receiving communications via email is a condition of continued participation. Further, you agree that COSTLAY may send you mail and email communications regarding the Club. If you choose to discontinue email communications you may do so by contacting Customer Service, or by unsubscribing via the “unsubscribe here” link on all emails. However, you agree that discontinuation of email communication may result in the loss of future Club offers, as email is the primary method Club offers are issued other than the new member offer. Member personal information will be held in accordance with costlay policy. To protect the integrity of the Club, we regularly screen activity which occurs in connection with our Members’ accounts and will notify you using the email address you provided in connection with your account if we notice any suspicious activity.
Changes to Terms & Conditions
Costlay India has the right, in its sole discretion, to modify, add or delete any of the Club rules, terms, conditions, or benefits, in whole or in part, at any time, with or without notice, even though such changes may reduce (or increase) the value of the Club offers or an individual’s benefits, except where prohibited by law. Continued participation in the Club constitutes acceptance of any modifications, additions or deletions. All questions and interpretations concerning the Club Terms and Conditions shall be resolved in the sole discretion of costlay and, by joining the Club, participants expressly agree to be bound by Costlay decisions.
Club Termination
The Club has no predetermined termination date, and may continue until such date as costlay, in its sole discretion, designates as the termination date. Costlay has the right to end the Club at any time without providing written notice to participants. Costaly reserves the right in its sole discretion to suspend, terminate or refuse your current and/or future rewards or Club membership if it believes any breach of the Club Terms & Conditions has occurred. Any rewards that are based on false or fraudulent information or activity are subject to forfeiture. The failure by Costlay to act on any breach of the Club Terms & Conditions by you shall not constitute a waiver of Costlay right to act with respect to any breach of the Club Terms & Conditions.
Club Limitations
Costlay is not responsible for failures or malfunctions of computer or data transmission systems; interrupted or unavailable network, server or other connections; or any technical problem in connection with the Club, Club administration or Club offers issuance. Costlay reserves the right, in its sole discretion, to void rewards of any Member who Costlay believes has attempted to tamper with, influence or impair the administration, security or fairness, of the Club. CAUTION: ANY ATTEMPT BY A MEMBER TO UNDERMINE THE LEGITIMATE OPERATION OF THE CLUB MAY BE IN VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, TH RESERVES THE RIGHT TO SEEK REMEDIES AND DAMAGES (INCLUDING ATTORNEY’S FEES) FROM ANY SUCH MEMBER TO THE FULLEST EXTENT OF THE LAW. By participating, you agree that (1) any and all disputes, claims, and causes of action arising out of or connected with the Club, or any rewards awarded, shall be resolved individually, without resort to any form of class action; (2) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred and shall not include any punitive, consequential or other damages, including costs associated with entering the Club but in no event attorneys’ fees; and (3) under no circumstances will any Member be permitted to obtain any award for, and Member hereby waives all rights to claim punitive, incidental or consequential damages and any and all rights to have damages multiplied or otherwise increased and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of members and Costlay, shall be determined by Costlay in its sole and absolute discretion. These rules shall be governed by, and construed in accordance with the laws of the India without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of the laws of any jurisdiction.
Cancel Your Membership
You may cancel your Club membership at any time by writing to: Costlay India or to email Customer Service. Costlay reserves the right to cancel your membership at its sole discretion.
OWNERSHIP OF INTELLECTUAL PROPERTY
All trademarks, service marks and trade names on this Site, including without limitation, the flag logo, the flag in motion logo, the crest design, Costlay signature, Costlay® are proprietary to Talukedars Lifestyle Pvt Ltd. No use of these may be made without prior, written authorization of Costlay India. The products, logos, designs, advertisements and images described and/or displayed on this Site may be the subject of other intellectual property rights reserved by Talukedars lifestyle Pvt Ltd. or other third parties. No license is granted with respect to these intellectual property rights.
PRODUCT INFORMATION
Costlay cannot guarantee that the products and selection appearing on this Site will be available, either through this Site or at retail locations. All product descriptions, specifications, colors, and prices are subject to change by Costlay at any time without notice. Prices displayed on the Site are quoted in Indian Rupees and are valid and effective only in the India. The particular technical specifications and settings of your computer and its display of the colors of products offered on this Site may impact on your review or perception of the products.
Please call us at 011- for if you need assistance with our products.
PURCHASES
Products offered for sale and services available on the Site are for personal use only, not for re-sale. We reserve the right to limit the quantity of products purchased, and to refuse or cancel any order that we believe, in our sole discretion, would violate any of our business practices, applicable laws or policies.
LINKS TO OTHER WEBSITES AND SERVICES
The Site may contain links to web sites other than our own. We do not assume any responsibility for those sites and provides those links solely for the convenience of our visitors. The Site does not control the content of these sites and takes no responsibility for their content, nor should it be implied that Hilfiger endorses or otherwise recommends such sites or the products or services offered. Any concerns regarding any such sites or the brought in Delhi court.
Exchange policy
At Costlay India, a product once bought cannot be returned. However, in the following scenarios it is possible to exchange the product:
Manufacturing fault: We only accept returns in case the product received is damaged or incorrect. While we maintain the strictest quality control at Costlay, we will proceed to replace your garments if there is a product defect for which we are responsible. Send us an email at support@costlay.com
Once your return is received, we will send you an email to notify that we have received your returned item. After running a quality check of the returned items and on approval of any manufacturing defect for which we are responsible we can provide you with a replacement. Please make sure the tags are intact for a smooth process. Any returns without the tags will not be accepted.
Incorrect size : We can exchange items if the garment received is of an incorrect size and doesn’t fit you as per your requirement, once we receive the piece back from you. If you need an exchange for a different size because of sizing issues, send us an email at support@costlay.com
Please make sure the tags are intact for a smooth process. Any exchanges without the tags will not be accepted.
Returning items by post or courier.
Considering the pilferage incidents, especially during return transit, we need you to courier the product back to us. Please email us at support@costlay.com with your name, address, order number and reason for returning the item(s).
Ensure your items are securely wrapped and don’t get damaged in transit.
Saint Jones cannot be held responsible for any items lost in the post. It is advisable that you send any item for return to us by registered and signed-for courier. Please keep all tracking details of the parcel until we confirm receipt of it. We will send back the exchanged product to you subsequently on the given address
Phone
Monday – Friday: 9am-7pm
Online Inquiries | 011-45042449
Anytime – we typically respond within 48 hours.
Send us an Email- support@costlay.com
THE COSTLAY CLUb IS HERE
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